BOOKING POLICY & CANCELATION POLICY

Please read below our booking policy before booking​​

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Securing a booking

 We require a deposit on booking -the deposit on the service can seen & paid through our online booking portal or over the phone.

*This is a non-refundable deposit, it can be added as a salon credit and can be transferred if you need to move your booking to another time/day. If a cancelation policy comes into action you will need to secure appointment again. 

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Redeeming Salon Credit

We do require Salon Credit Code Number to secure booking. If you fail to show to your appointment or need to rebook please see policy below.

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What if you need to cancel or schedule? 

As treatments times are especially reserved for you, we respectfully ask for as much notice as possible if you need to re-schedule or cancel an appointment. If you last minute on the day cancel, re-schedule or no show fees do apply. We require a minimum of 24 hours’ notice to cancel or reschedule any salon appointment. Cancellations made within 24 hours will incur a 20% fee. Same-day cancellations will incur a 50% fee. Failure to attend your appointment (no-show) will result in a 100% charge of the scheduled service total. For Laser X Tattoo Removal appointments, cancellations within 24 hours or no-shows will result in forfeiture of the booking deposit.

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How do you change an appointment

You will need to call 0262957072 or text 0474 218 772. This cannot be done online or through social media platforms​​​

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When do you arrive for your reservation? 

We request you arrive at least 5 minutes prior to your appointment if you are a new client. This will allow yourself time to change & for first time clients this allows you to complete any essential consultation forms.​

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What if you are late for my appointment?
Arriving late will unfortunately limit the time of your treatment & your payment will remain unchanged. Ensure you arrive on time to experience the total benefits of your treatments​